Frequently Asked Questions

This program provides convenient, discreet, and fast treatment for Erectile Dysfunction (ED) using asynchronous telemedicine. You complete an online consultation, and a licensed provider reviews your information without requiring a real-time video or phone call.

You begin by completing a detailed initial online questionnaire. This consultation gathers important information about your medical history, current medications, and ED symptoms to ensure the treatment is appropriate for you.

Your responses are reviewed by a licensed healthcare provider with clinical expertise. The provider makes the final decision regarding your eligibility and treatment plan.

Generally, adult males between the ages of 18 and 85 who are experiencing difficulties with erections and who have had a physical exam with a healthcare provider within the past 3 years may be eligible.

No. Eligibility is not guaranteed. Your safety is the highest priority, and you will not receive a prescription if your medical history indicates that ED medication would be unsafe.

You are ineligible for treatment through this program if any of the following apply to you: you use any medication containing nitrates (often prescribed for chest pain or heart conditions); you have had a heart attack or stroke in the past 6 months; you have severe or unstable low blood pressure; you have severe liver or kidney disease; you have certain severe or uncontrolled medical conditions, or if your licensed healthcare provider has previously advised you not to have sexual intercourse.

If the provider determines treatment is not safe or appropriate based on your medical information, you will be notified. Patient safety is the top priority.

The program primarily offers prescriptions for PDE5 inhibitors, the standard class of oral ED medications. This includes generic versions of Viagra (sildenafil) and Cialis (tadalafil).

The initial prescription may cover up to a 3-month supply, with the option for up to 3 refills depending on your provider's assessment.

Yes. The prescribing provider may adjust dosage and quantity based on your medical profile, response to treatment, and safety considerations.

After your initial supply and refills are completed, you must fill out a follow-up questionnaire. A provider will review your responses to determine whether ongoing treatment is appropriate.

Common, typically mild side effects may include headache, facial flushing, and upset stomach.

You should seek immediate medical attention if you experience a severe allergic reaction, sudden loss of vision or hearing, or an erection lasting longer than 4 hours (priapism).

The consultation is entirely online and asynchronous, providing maximum privacy and convenience.

Yes. You may contact a clinician or healthcare professional at any point in the process to ask questions or receive educational guidance.